Pharmacy Intern - Years 3,4,5,6
Location: Iowa City, Iowa
Description: CVS/pharmacy is currently seeking to employ Pharmacy Intern - Years 3,4,5,6 right now, this position will be delegated in Iowa. For complete informations about this position opportunity please give attention to these descriptions. TITLE : Pharmacy Intern â€" Years 3,4,5,6
FLSA: Nonexempt
GENERAL SUMMARY:
Work as part of the Pharmacy Team to ensure that each customer has a superior shopping experience at CVS
and to ensure customer satisfaction by serving each customer according to our company Values
ESSENTIAL FUNCTION:
Customer Service
- Greet each customer in a courteous and professional manner
- Assist all pharmacy and front store customers with their questions and concerns
- Request additional help when needed to maximize customer satisfaction
- Maintain customer/patient confidentiality according to HIPAA and company standards
- Answer telephone timely and with appropriate greeting
- Comply with all federal and state laws, rules and regulations
- Comply with CVS policy and procedures at all times
- Adhere to CVS workflow and ensure quality assurance standards are maintained at all times
- Communicate and interact with all healthcare professionals to provide optimal care
- Access, input and retrieve information to/from the computer
- Resolve Third Party rejections and complete any manual claim forms
- Maintain prescription prioritization throughout prescription processing
- Process prescriptions
and uncapping vials and bottles; labeling of prescriptions
- Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
o Make the Offer to Counsel and direct customer to Pharmacist (if necessary)
- Perform all register transactions, in adherence of CVS policy and procedures
o Bag merchandise upon completion of sale
- Answer customer medical questions when appropriate
- Retrieve and file prescriptions appropriately according to State and Federal Law
- Assist Pharmacist with maintaining daily and weekly reports
- Communicate with Field Management and the Customer Support Center regarding any required reporting
- Participate in all required store operational meetings
- Maintain a clean, organized and professional pharmacy department, according to CVS standards
- Stand for extended periods of time
- Solicit information on a customers medical history to give appropriate medical advice
- Practice and develop duties performed by pharmacists when applicable and according to law
- Maintain in-stock by ensuring all inventory management policies and procedures are followed
- Utilize appropriate report(s) to maintain replenishment
- Pull outdated, damaged and recalled merchandise and prepare for return
- Assist with putting away drug orders (except CIIs) as permitted by law
- Support scheduling activities according to the needs of the business and workflow model
- Coordinate/implement the training and development of Pharmacy Support Staff
- Complete all required training and compliance programs within designated timeframe
- Assist front store operations when needed
- Communicate with field management and corporate any required reporting
- .
If you were eligible to this position, please send us your resume, with salary requirements and a resume to CVS/pharmacy.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position will be opened on: Fri, 10 Aug 2012 10:30:42 GMT
Apply Pharmacy Intern - Years 3,4,5,6 Here