Pharmacy Technician Trainee / Pharmacy Service Associate
Location: Iowa City, Iowa
Description: CVS/pharmacy is currently interviewing Pharmacy Technician Trainee / Pharmacy Service Associate right now, this job will be placed in Iowa. For detail informations about this job opportunity please read the description below. Work as part of the Pharmacy Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction! by serving each customer according to our company Values.
The Pharmacy Technician Trainee is a training position where you can move to a Pharmacy Technician upon successful completion of CVS Pharmacy Technician Training Program and per local state pharmacy guidelines.
Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply.
Required Qualifications
Must be at least 16 years of age
Licensure requirements vary by state
Must have the ability to perform the following tasks:
Customer Service
Greet each customer in a courteous and professional manner
Assist all pharmacy and front store customers with their questions and concerns
Request additional help when needed to maximize customer satisfaction
Maintain customer/patient confidentiality according to HIPAA and company standards
Answer telephone with appropriat! e greeting
Operations
Comply with all federa! l and state laws, rules and regulations
Comply with CVS policy and procedures at all times
Adhere to CVS workflow and ensure quality assurance standards are maintained at all times
Maintain prescription prioritization throughout prescription processing
Process prescriptions
Including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles
labeling of prescriptions
Resolve Third Party rejections and complete any manual claim forms
Perform all register transactions, in adherence of CVS policy and procedures
This includes cash, check and charge transactions
Bag merchandise upon completion of sale
Perform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if appli! cable)
Communicate with all healthcare professionals when permissible and according to state law
Retrieve and file prescriptions appropriately according to State and Federal Law
Participate in all required store operational meetings
Maintain a clean, organized and professional pharmacy department, according to CVS standards
Access, input and retrieve information to/from the computer
Stand for extended periods of time
Assist front store operations when needed
Inventory Management
Maintain in-stock by ensuring all inventory management policies and procedures are followed
Utilize appropriate report(s) to maintain replenishment
Pull outdated, damaged and recalled merchandise and prepare for return
Assist with putting away drug orders (except CIIs) as permitted by law
Human Resources
Support scheduling activities according to the needs of the business and! workflow model
Complete all required training programs
Preferred Qualifications
Previous retail experience
Education
High school diploma or equivalent preferred
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to CVS/pharmacy.
Interested on this job, just click on the Apply button, you will be redirected to the official website
This job starts available on: Tue, 23 Jul 2013 06:54:00 GMT
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